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Did your hearing aid break? We tell you how to check the device yourself, where to turn, and how hearing aids are repaired.
From the article you will learn:
- What to do when a hearing aid breaks down
- Why can't you repair hearing aids yourself?
- Where to repair a hearing aid
Has the hearing aid begun to rattle? Do not rush to buy a new one - it is possible that a simple repair can easily fix the breakdown. It's time to find a place where hearing aids are repaired. Today, many service centers offer this service in Kyiv and other large cities. Let's figure out where to turn.
What to do if the hearing aid is broken
First, you need to make sure that something is really wrong with the device. After all, some malfunctions occur because you forgot to change the batteries. A lack of power does truly magical things to a hearing aid. He can display sounds in the wrong tonality, distort them, squeak, or even suddenly become silent.
If this happens, remove the batteries and insert new ones. Or put a rechargeable battery on charge. After that, turn on the hearing aids again and check their operation. Didn't help? Then you need to look for a service center.
Another common situation is the device beeps. This is not always connected with ego breakdown. Hearing aids often make such sounds if their housing or earmold does not "sit" tightly enough.
Sometimes it seems to a person that his hearing aid has become worse. In fact, it may mean that hearing has deteriorated and new settings are needed. Or the second option - the individual settings entered into the device somehow went wrong. In these cases, you need to look for someone who adjusts hearing aids. As a rule, this is a hearing specialist. Make an appointment with him for a consultation - and get professional help.
There is one taboo for users of hearing aids. If the device is broken or malfunctioning, do not attempt to repair it yourself. Let's say you understand the device, see all its internal "stuffing" - and what it will give you. Anyway, nothing! The electronics inside the device are very thin and fragile, it can easily be broken by careless movement. Most likely, after such an independent "repair", the specialist will not be able to do anything, and you will have to buy a new hearing aid.
Where to go for hearing aid repair?
If the device is under warranty and has started to "go crazy", it is better to contact the place where you bought it. As a rule, the seller has an official warranty, and he can deal with the issue of repairs. If you ordered from a company that does not provide such services, look for the service centers of your manufacturer. As a rule, their address is indicated in the instructions or warranty card.
The warranty officers accept the device from you along with complaints and send it for diagnostics. As a result, they make a verdict and determine what to do next. There are 3 options here:
- They are repaired for free - if the damage is repairable
- Replace with a similar model - if the device cannot be repaired
- Repair is impossible, and a similar model is not available
It is very important that the device, which you hand in for repair under warranty, does not have traces of impacts and opening of the case. Otherwise, you will not be able to repair it for free.
Where are hearing aids with an expired warranty repaired? In specialized service centers. In this case, you bring the device for diagnostics, it is tested and the repair price is announced to you. Or they say that the device cannot be repaired.
If you need a hearing aid - where to buy and repair it in case of breakdown? On the site: https://bettertone.com.ua/service/garantiya-i-remont-sluhovyh-apparatov/ many models with official warranty and maintenance. This means that if the device breaks down, it will be repaired for you both under the warranty and after the warranty period has expired.
