Over the past year, thousands of Ukrainians exchanged their documents for various reasons, including moving to safer regions of the world. Therefore, the most popular services of the Ministry of Internal Affairs service centers among citizens were the exchange and renewal of driver's licenses. In 2024, more than 566 thousand people used this service, informs 24 channel.

Drivers can exchange and renew their driving license offline at the Ministry of Internal Affairs service center or online in a few clicks through the Driver's Office or the Diya application.

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In 2024, almost 31,5 thousand driver's licenses were exchanged and renewed through the Drivers' Cabinet. Of these, 22 were delivered by mail across the territory of Ukraine. Thus, about 854 thousand driver's licenses were renewed and exchanged through the Action. Of these, 334 were delivered by mail.

Electronic documents are also gaining users. In 2024, 33 driver's licenses were issued as a result of exchange and renewal and used in electronic form.

Exchange or renewal of a driver's license regardless of registered residence or registered place or person of stay, after which the service centers of the Ministry of Internal Affairs provide services on the principle of extraterritoriality.

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There are various reasons why a document needs to be replaced:

  • the validity period of the driver's license issued for the first time has expired (2 years);
  • a document is lost or stolen;
  • personal data (surname, first name, patronymic or gender);
  • the document is damaged or the inscriptions on it are illegible;
  • or you simply want to get a new driver's license form that matches the sample reflected in electronic registers.
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To exchange/renew a driver's license, you must provide the following documents:

  • passport with a note on the place of registration of residence;
  • a copy of the taxpayer's registration card number;
  • a driver's license that is subject to exchange.

During martial law It is not necessary to provide a medical certificate.This simplification is effective from March 3, 2022.

Exchange/renewal of a driver's license due to changed personal data (surname, first name, and patronymic) based on a document confirming such a change.