The airline said that Cindy Torok indicated in her booking that she intended to bring an emotional support animal on board, but did not specify that the animal would be a squirrel. At the same time, according to them, any rodents, in particular squirrels, are not allowed on airline flights.
Due to the incident, the flight was delayed for about 2 hours.
White Daisy is 11 weeks old. Her mistress is sure that she can do no harm.
Torok says she was mistreated and is seeking a lawyer to hold the airline accountable.