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Logistics is not only postal operators, international transportation and delivery services. There is a logistics department in almost every company, at every production, and even more so today, when e-commerce is developing at such a rapid pace. Online stores that work from the last mile, food delivery from supermarkets, food delivery from food establishments - high-quality logistics organization is necessary in many areas of business. The faster and better you deliver the goods, the more points you will earn in the eyes of your buyers or customers. Customer loyalty is what all businesses strive for. Those who implement modern solutions, such as the TMS system, remain the most competitive.
TMS system: concept, features and key tasks
TMS system https://uislab.com/products/tms/ about UIS - it sounds complicated, but in fact everything is quite simple. This software replaces a lot of routine work. For example, now your computer, smartphone or gadget will have all the information about couriers, electronic route lists and a bunch of other options that will save time and resources.
The program can be installed on any device and works with various operating systems. It is updated in real time and does not require specialized skills or knowledge to fully work with it. Also, it is TMS that sets you apart from other companies, because it allows you to offer customers unique services, for example, delivery in time windows. It is very convenient when the client can choose delivery, for example, from 10:00 to 12:00 and be sure that the courier will actually arrive at that time.
If you group the main functions performed by the system, then it is:
- Route planning. Creating paper route lists is a very slow routine and not always accurate. The system searches for the best paths and paves them. It can remember the route if it is a regular customer. Also, in real time, the software lays out other routes if your plans have changed.
- Control over the work of couriers. The business owner or the head of the logistics department can at any time see where the couriers are, how many parcels they still have in stock. Are they not idle and do they manage everything? Are there enough couriers working in the staff, or maybe you need additional staff or vice versa. Thanks to the software, all these nuances can be qualitatively analyzed and corrected.
- Translation of documentation into electronic format. Digitization, digitization is something that constantly absorbs all spheres of activity. Sooner or later, every business will switch to electronic documents, and it's really convenient.
- Unique settings. As noted above, thanks to the system, it is possible to offer customers fast delivery within a day or within a certain time frame. Also, the software works with returns, with the cash register. Developers can customize the product for different needs of clients, making it as functional as possible.
The logistics department will work smoothly and smoothly. The system pays for itself within the first year, and the efficiency of the company's work will improve significantly already after the first month of operation.
What qualitative changes occur in the company after the implementation of the TMS system?
Of course, real-time control, acceleration of all processes and unique settings are great. But as a result of this, the company also receives other bonuses that become noticeable very soon. The implementation of the TMS system steadily entails:
- cost reduction. Understanding the real picture happening in the company, the leader makes valuable decisions. For example, he disbands the team, implements various changes in the schedule, all so that there are no downtimes and delivery failures. As a result, the funds are spent effectively and exclusively for their intended purpose;
- absence of force majeure. In logistics, the most common problem is failure to meet delivery deadlines. This negatively affects not only the company's income, but also its reputation. The TMS system allows you to better organize all processes in order to take into account any possible risks and avoid them;
- economy of human resources. At the very least, it takes a lot of time for those employees who drew up route letters and dealt with organizational issues. They will be able to pay attention to more tasks than before.
The TMS system is something that significantly simplifies the logistics business and can profitably distinguish you from your competitors.
How to choose software based on the specifics of your company?
In this case, the best solution would be to consult with several developers, listen to their proposals, prices and terms of cooperation. On the Ukrainian market, there are not so many companies engaged in the development of TMS systems, so it will not be difficult to make a choice.
Usually, the process of creating and implementing a system in a company is accompanied by the development of technical specifications, product development and its testing. Implementation, completion of accompanying infrastructure, training and subsequent maintenance. Some developers, for example, the UIS company, offer to use the software on SaaS terms, that is, for rent.
Some entrepreneurs doubt who to give preference to: domestic developers or foreign ones. We can say with confidence that the quality in this case is at the same level, but the price contrasts strongly. Ukrainian products are 10 times cheaper.
