How the Public Services Guide works

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In the summer of 2020, the Public Services Guide was launched. We are talking about an online portal that collects information about services provided at the state and local level. On the resource, you can familiarize yourself with the procedure for providing the service, the list of documents required to obtain it, as well as find out the cost and terms. The service contains tips on where to go and how to appeal a refusal.

An important plus is convenient navigation. All information is grouped into 17 categories, taking into account the specifics of the field of activity. In fact, the Guide is unified state register of administrative services, which allows you to quickly find the information you need.

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Popular categories

All services provided by state structures are grouped into the following categories:

● Citizenship and migration. This section presents information on the procedure for obtaining and replacing a citizen's main document. Also, here you can find out the specifics of the procedure for registering a place of residence, changing an address, and deregistration.



● Construction and real estate. This category contains information about services related to the creation of a new facility, redevelopment or reconstruction of an existing one. Also presented is information on the procedure for obtaining permit documentation for the implementation of works in the field of construction.

● Social protection. This section contains information on the procedure for assigning a pension, child birth allowance, low-income and other socially vulnerable sections of the population. Visitors to the portal can find out online about the list of necessary documents for receiving the service and the grounds for refusing to provide it.



● Transport. The section is dedicated to passenger and cargo transportation activities. It contains information on the procedure for obtaining permits for such activities, the procedure for obtaining a driver's license and registering a car.

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● Agriculture. The category contains a comprehensive list of services provided by the state in the form of executive bodies and local self-government in the field of agriculture.

● Life safety. The category includes information about services related to the provision of fire safety and work in conditions of increased danger.

● Intellectual property. The section contains a list of state services related to copyright registration and protection.

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Other categories include land and ecology, professional activity, production, informatization. The guide on public services provides complete and reliable information about all these services, so those who want to receive them do not need to waste time on personally contacting government authorities.